Managed Cloud Services
24/7 operations, monitoring and support
Running a cloud platform is a full-time responsibility. Cloudvora acts as an extension of your team, taking on monitoring, patching, backup verification and incident response so your internal resources stay focused on product.
We instrument your environment with CloudWatch, alarms and runbooks, then respond to issues against agreed service levels. You get transparent reporting on availability, spend and change activity every month.
Proactive operations, not just a support inbox
Most incidents are preventable. We tune alarms to catch saturation and error-rate trends early, patch on a predictable schedule, and test restores regularly so backups are proven rather than assumed.
What's included
- 24/7 infrastructure and application monitoring
- Defined incident response with escalation paths and SLAs
- Patch and vulnerability management on an agreed cadence
- Backup, restore testing and disaster recovery runbooks
- Change management with infrastructure-as-code review
- Monthly availability, cost and capacity reporting
What you can expect
Fewer production incidents and faster mean time to recovery
Predictable operating cost instead of emergency spend
Audit-ready records of changes, patches and restores
How We DeliverOur Managed Services Process
Environment review
We audit your current setup, monitoring coverage, backup posture and access controls to find the gaps.
Onboarding & instrumentation
We deploy monitoring, alarms, runbooks and access management, and agree service levels with you.
Run & respond
Our team monitors, patches and responds to incidents around the clock against those service levels.
Review & improve
Monthly reviews cover availability, cost, capacity and the improvements we recommend next.
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Discuss your managed services objectives with our AWS certified team and agree a clear first step.